How digital transformation impacts customer experience
We’ve chosen three examples of how digital transformation has positively impacted customer experience. Our first is Carwow, an industry disrupter that reduces the pain
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Communicating Digital Transformation
Communicating digital transformation with everyone involved in a project is key to a successful delivery. Staff will find change easier to adapt with timely
Digital change – Team motivation
Do you avoid a digital change because you’re worried how staff will react? Concerned about failure due to push back? Are you putting a
Make change happen to transform your business
Why do businesses find it difficult to make change happen? Still using spreadsheets and file sharing to run their business; email – the go-to
Adopting Technology: Making it Happen
Why is adopting technology such a problem? What are the major pitfalls? And perhaps more importantly, how can I avoid them? Business leaders buy
Adapting to Technology: 4 steps to gain an advantage
Adapting to technology, how hard can it be? You’ve mastered video meetings, discovered the power of spreadsheets, and everything’s in the cloud. What more is there? Perhaps that’s all
Support remote workers with digital systems
How can we use digital technology to better support remote workers? Are some staff frustrated that they cannot get their work done on time?
PTSD in Nursing – Hope & Healing
“A man’s been shot!”. It was late evening and I was alone, rather ironically, watching a James Bond film. Sam and the kids were