Creating value with Tech How can information technology help a business? In this two-part series I wanted to answer that question using real examples and reveal some of the mystery. With Digital disruption, AI and chatbots ringing in our ears, business owners, juggling the cash, might wonder if that’s a direction they should take. Is […]
Digital transformation in business What does digital transformation in business look like? Why is it such a threat to current ways of working? In this final part of a three-part series, we look at market disruption and new opportunities for tomorrow’s leaders. We looked at how mobile and cloud has influenced the way we all […]
What is a digital workplace? What is a digital workplace and how will that affect scale-ups? In this three-part blog series, we explore how digital will transform small businesses. In part-one we looked at how mobile and cloud has influenced the way people relate to technology. This has become the new norm and changed expectations […]
What is digital transformation? Does an owner of a scale-up business need to care about digital transformation? After all, they may think “we’re not big enough to invest in that”. They might say “we’re niche and don’t need that”. Or perhaps, “we don’t need digital, we have a personal relationship with each of our customers”. […]
What is Business Agility? Owners may ask, what is business agility and why is it important? Let me answer by telling a story. During the cold war in the 1960’s, Whitaker Pools had a core business of building swimming pools. They were able to adapt to building fallout shelters to meet, at that time, a […]
Why business improvement? Why is business improvement so important to owners looking to scale? Let’s compare growth and scaling. Growth without scaling increases the number of staff with turnover. That means if you divided the turnover by the number of staff, you’d get the same amount of revenue per employee. Scaling involves increasing productivity to […]
What is technostress and how is it affecting small business? Why is it important to small business owners? How does technostress put the brakes on high-growth and scale-up companies? Technostress is killing productivity. Culture is the cure. Is your phone causing you technostress? Do you check your emails when you wake up? Perhaps in the […]
Working on your business, not in it What does “working on your business, not in it” mean? In brief it’s about moving the business forward – Forbes 5-Steps to Scale Your Business. That’s not as simple as it sounds. Business owners may be in the “owner trap”. Owners who work long hours working in the […]
I get it, you want to scale the business. The dream: You imagine fine offices. Arriving at your office at 10am, all your staff are busy being productive, delivering value and growing the business. You note the order with appreciation, the whole business running like well-oiled machinery. A smile crosses your face as you anticipate […]
Why do you want to scale a business? Why do you want to scale a business? Do you want more people to benefit from your product or service? Perhaps achieve a critical mass? Or maybe, build a legacy? Not every owner wants to scale a business. Some owners decide to stay small for good reason. […]