Metrics in Business – staying in control

Posted Leave a commentPosted in Business Planning, Business Technology, Enterprise Architecture, Operational Excellence

Metrics in business help us understand where we are and measure progress. It helps answer questions such as: How do you know that your business is on track or needs a course correction? Is the business making enough progress? Is time used wisely, or would a different approach work better? Rogan Hounsell-Roberts was a founder […]

How much should SMEs invest in technology?

Posted Leave a commentPosted in Business Planning, Business Technology, Enterprise Architecture, Operational Excellence, Profitable Growth

When so many owners say that it’s important to invest in technology, why do many hold back? How much is enough? And what’s the best approach for a small business with limited cash? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across many sectors achieve success; is a founder of KR5 […]

Customer experience benefits that drive change

Posted Leave a commentPosted in Business Planning, Customer Journey, Enterprise Architecture, Operational Excellence

Customer experience benefits can be too much of an ideal. At a high-level, who wouldn’t want loyal customers that say good things about your business? With limited time, money and resources, how do you focus on what will drive a real difference? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across […]

Benefits of business systems & processes for scale-ups

Posted 1 CommentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth

In this blog we take a look at six benefits of business systems & processes. Why should ambitious owners make the investment? When does it make sense to disrupt what you’re doing and create something different for the future? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across many sectors achieve […]

What are business systems, and why should you care?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth

What are business systems and why care? Ambitious to take the business to the next level? How could business systems help you make it happen? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across many sectors achieve success; is a founder of KR5 Consulting; and has a passion for helping ambitious […]

Information at your Fingertips: Making Faster Decisions

Posted Leave a commentPosted in Business Planning, Business Technology, Customer Journey, Operational Excellence

How are your vital signs? Do you have information at your fingertips to help your business thrive? Or is lack of information causing your business to struggle? Samantha Hounsell-Roberts was an NHS nurse for over a decade; has years of experience in hospitality; with a deep compassion for people; and helps ambitious business owners scale-up […]

Small Business Systems and Processes for Growth

Posted Leave a commentPosted in Enterprise Architecture, Operational Excellence, Profitable Growth

Small business systems and processes aren’t sexy. After all, it’s not what they are, it’s what they can do that matters. Let me ask you, how are you using business systems and processes to accelerate growth and scale your business? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across many sectors […]

What is a data centre & why do business owners care?

Posted Leave a commentPosted in Business Planning, Business Technology, Enterprise Architecture, Operational Excellence, Reduce Business Risk

What is a data centre and why care? Why is it important to understand the options? What is the relationship between a data centre, business growth and margins? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across many sectors achieve success; is a founder of KR5 Consulting; and has a passion […]

Technology Strategic Plan: The 7 Steps to Success

Posted Leave a commentPosted in Business Planning, Business Technology, Enterprise Architecture, Operational Excellence

How does a business owner create an information technology strategic plan? What’s included to make it useful to scale-up? And, how do you make sure it helps with short-term plans? Rogan Hounsell-Roberts was a founder of a successful scale-up; has helped organisations across many sectors achieve success; is a founder of KR5 Consulting; and has […]

How to Assess Key Person Risk?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Reduce Business Risk

Facing an issue takes courage In this blog we look at how to assess key person risk, also known as key man risk. Ambitious owners looking to scale may wonder what would happen to the business if someone left. They might worry about the day to day impact, or fear all their hard work unravelling. […]