How can information technology help a business?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence

Creating value with Tech How can information technology help a business? In this two-part series I wanted to answer that question using real examples and reveal some of the mystery. With Digital disruption, AI and chatbots ringing in our ears, business owners, juggling the cash, might wonder if that’s a direction they should take. Is […]

Digital Workplace – is this the future for scale-ups?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth

What is a digital workplace? What is a digital workplace and how will that affect scale-ups? In this three-part blog series, we explore how digital will transform small businesses. In part-one we looked at how mobile and cloud has influenced the way people relate to technology. This has become the new norm and changed expectations […]

Digital Transformation – Should Scale-Ups Care?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

What is digital transformation? Does an owner of a scale-up business need to care about digital transformation? After all, they may think “we’re not big enough to invest in that”. They might say “we’re niche and don’t need that”. Or perhaps, “we don’t need digital, we have a personal relationship with each of our customers”. […]

Business Improvement – Why it matters to Owners

Posted Leave a commentPosted in Business Planning, Operational Excellence, Profitable Growth, Reduce Business Risk

Why business improvement? Why is business improvement so important to owners looking to scale? Let’s compare growth and scaling. Growth without scaling increases the number of staff with turnover. That means if you divided the turnover by the number of staff, you’d get the same amount of revenue per employee. Scaling involves increasing productivity to […]

Is technostress holding your business back?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

What is technostress and how is it affecting small business? Why is it important to small business owners? How does technostress put the brakes on high-growth and scale-up companies? Technostress is killing productivity. Culture is the cure. Is your phone causing you technostress? Do you check your emails when you wake up? Perhaps in the […]

Working on your business, avoiding the “Owner Trap”?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

Working on your business, not in it What does “working on your business, not in it” mean? In brief it’s about moving the business forward – Forbes 5-Steps to Scale Your Business. That’s not as simple as it sounds. Business owners may be in the “owner trap”. Owners who work long hours working in the […]

Scale the Business with Purpose

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth

I get it, you want to scale the business. The dream: You imagine fine offices. Arriving at your office at 10am, all your staff are busy being productive, delivering value and growing the business. You note the order with appreciation, the whole business running like well-oiled machinery. A smile crosses your face as you anticipate […]

Scale a Business profitably without Aggro

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

Why do you want to scale a business? Why do you want to scale a business? Do you want more people to benefit from your product or service? Perhaps achieve a critical mass? Or maybe, build a legacy? Not every owner wants to scale a business. Some owners decide to stay small for good reason. […]

Increase Productivity & Great Customer Experience

Posted Leave a commentPosted in Business Planning, Customer Journey, Operational Excellence, Profitable Growth

Increase productivity, what’s not to like? What difference does it make to an owner? Could it be more customers and more profit? Or how about better customer experience, better products, and stronger brand? Or could it mean more time at home, less stress and looking after your staff? Increase productivity is like motherhood and apple […]

Innovation of technology in Scale-ups

Posted Leave a commentPosted in Customer Journey, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

Should I care about innovation of technology? As a business owner, should I care about innovation of technology?  A better question is do you want your business to be bigger, better, and faster? For owners that want to scale their business, the answer to both must be yes. Innovation of technology is at the heart […]