How can information technology help a business?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence

Creating value with Tech How can information technology help a business? In this two-part series I wanted to answer that question using real examples and reveal some of the mystery. With Digital disruption, AI and chatbots ringing in our ears, business owners, juggling the cash, might wonder if that’s a direction they should take. Is […]

Digital Transformation in Business – thinking out the box

Posted Leave a commentPosted in Business Planning, Customer Journey, Enterprise Architecture, Profitable Growth

Digital transformation in business What does digital transformation in business look like? Why is it such a threat to current ways of working? In this final part of a three-part series, we look at market disruption and new opportunities for tomorrow’s leaders. We looked at how mobile and cloud has influenced the way we all […]

Digital Workplace – is this the future for scale-ups?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth

What is a digital workplace? What is a digital workplace and how will that affect scale-ups? In this three-part blog series, we explore how digital will transform small businesses. In part-one we looked at how mobile and cloud has influenced the way people relate to technology. This has become the new norm and changed expectations […]

Digital Transformation – Should Scale-Ups Care?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

What is digital transformation? Does an owner of a scale-up business need to care about digital transformation? After all, they may think “we’re not big enough to invest in that”. They might say “we’re niche and don’t need that”. Or perhaps, “we don’t need digital, we have a personal relationship with each of our customers”. […]

Business Agility in Small Business

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Profitable Growth, Reduce Business Risk

What is Business Agility? Owners may ask, what is business agility and why is it important? Let me answer by telling a story. During the cold war in the 1960’s, Whitaker Pools had a core business of building swimming pools. They were able to adapt to building fallout shelters to meet, at that time, a […]

Is technostress holding your business back?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

What is technostress and how is it affecting small business? Why is it important to small business owners? How does technostress put the brakes on high-growth and scale-up companies? Technostress is killing productivity. Culture is the cure. Is your phone causing you technostress? Do you check your emails when you wake up? Perhaps in the […]

Working on your business, avoiding the “Owner Trap”?

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

Working on your business, not in it What does “working on your business, not in it” mean? In brief it’s about moving the business forward – Forbes 5-Steps to Scale Your Business. That’s not as simple as it sounds. Business owners may be in the “owner trap”. Owners who work long hours working in the […]

Scale the Business with Purpose

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth

I get it, you want to scale the business. The dream: You imagine fine offices. Arriving at your office at 10am, all your staff are busy being productive, delivering value and growing the business. You note the order with appreciation, the whole business running like well-oiled machinery. A smile crosses your face as you anticipate […]

Scale a Business profitably without Aggro

Posted Leave a commentPosted in Business Planning, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

Why do you want to scale a business? Why do you want to scale a business? Do you want more people to benefit from your product or service? Perhaps achieve a critical mass? Or maybe, build a legacy? Not every owner wants to scale a business. Some owners decide to stay small for good reason. […]

Innovation of technology in Scale-ups

Posted Leave a commentPosted in Customer Journey, Enterprise Architecture, Operational Excellence, Profitable Growth, Reduce Business Risk

Should I care about innovation of technology? As a business owner, should I care about innovation of technology?  A better question is do you want your business to be bigger, better, and faster? For owners that want to scale their business, the answer to both must be yes. Innovation of technology is at the heart […]